Quanos Connect Strengthens Its Position as an Industry Event for Technical Writing, Aftersales, and Service with Quanos Connect 2024

Why product information in the industry needs to be linked now

In 2024, Quanos Connect was once again able to position itself as one of the leading industry events in the field of technical writing, aftersales, and service. At the Nuremberg trade show on May 14 and 15, over 650 experts from the machine and plant construction sectors discovered software manufacturer Quanos, more than 25 exhibiting partner companies*, and a comprehensive program of specialist presentations and interactive sessions on the subject of „Connections Matter“.

In over 70 program items, big-name firms from the machine and plant construction sectors shared their experiences and challenges when creating smart product or spare parts/service information in their technical writing departments. A total of 18 companies were represented in the program, including Mercedes and Toyota.

„Last year we started the ball rolling with Connections Matter that sends a clear message to the machine and plant construction industry: without product information that is digital and linked centrally, companies are simply not prepared for the challenges of modern times. Only those who do their homework in this regard will be able to face up to the challenges posed by demographic change, the associated shortage of skilled workers, and new business models due to servitization or the European Green Deal, for example. At Quanos Connect 2024, we were able to get the ball rolling again and show how this looks in practical terms. Creating smart information requires people with a passion for smart information and support from specialized, pragmatic AI and software solutions, all of which come together at Quanos Connect,“ explains Nikolaus Scholz, Quanos CEO.

Artificial intelligence is here to stay
At Quanos Connect, Quanos welcomed a new company member in the form of the AI professionals from plusmeta.
„With the hype around artificial intelligence in 2023, many people have been asking themselves how far AI can be integrated into day-to-day work routines to enable different tasks to be completed more efficiently. plusmeta has been working with artificial intelligence since 2019, which gives us a clear advantage in terms of know-how. Creating smart information requires metadata that usually has to comply with various standards, norms, or guidelines. This-previously manual-metadata assignment task will be taken over by our AI software solutions, significantly reducing the workload for the specialists involved. Being part of Quanos means that we can identify, investigate, and promote additional pragmatic applications for AI in the industry,“ says Dr.-Ing. Jan Oevermann, Managing Director of plusmeta.

Quanos Connect 2024-a resounding success
In addition to specialist presentations from the industry, Quanos Connect also provided an exciting insight into the current state of development of the entire Quanos product portfolio. The latest development with respect to the web-based version of ST4 was presented, with an announcement that the future of the system lies in the cloud. For cloud-based information portal Quanos InfoTwin, service activities were introduced -a new feature that automatically provides service technicians with all the information they need for specific maintenance steps on particular machines. For Quanos SIS.one, Quanos‘ solution for creating digital spare parts catalogs, new approaches to service management were presented.

The evening event in the soccer stadium near the exhibition grounds was also a resounding success, as human connections were made thanks to numerous networking opportunities in a sporty atmosphere along with top catering.

The Quanos Connect 2024 program concluded with the keynote speech entitled „Today is the best day of my life“ by Norman Gräter, an expert in mental health and motivation. With his expertise, he was able to demonstrate how to remain hopeful despite increasing work and other pressures in life.

*Quanos would like to thank all exhibiting partner companies and professional associations, including: Aleido, Acrolinx, Arineo, Carstens + Partner, CCS, doctima, Dokuschmiede, Dokuwerk, eDok, etteplan, FDI, ICMS; Kaleidoscope Congram, Kamradt, kontron, kothes, Lattice, oneword., Pantopix, RWS Trados, SL innovativ, Solvares, Tekom, T3, Transline, TXTOMEDIA

Quanos – that is the association of software experts who develop unique software products and solutions for after-sales, service and technical documentation. More than 1,000 companies worldwide trust in the innovative, successful and sustainable technology of Quanos.

Our passion for Smart Information motivates 300 employees in software development and projects every day. For more than 25 years, this has resulted in innovative, successful and sustainable solutions. True to our motto „Passion for smart information“, we live our mission every day: We help people understand machines better.

Depending on the situation and application, people in service and after-sales need specifically prepared information for the respective machine, system or device in front of them. The data required for this comes from different source systems (including ERP, PLM, CRM, CCMS). For technical documentation, we offer the CCMS SCHEMA ST4, which is considered standard equipment in many modern technical editing departments. The cloud-based solution Quanos InfoTwin makes it possible to merge distributed information into a digital twin and thus bundle product- and situation-specific knowledge in technical documentation, aftersales and service. Alternatively, customers can use the proven on-premise solution Quanos SIS.one.

Our customers are manufacturers and operators of machines and systems who prepare and provide smart information about their products in after-sales, service and technical documentation. Companies from the manufacturing industry, information technology and the food industry benefit from smart information just as much as companies in the automotive and supplier industry, medical technology, the software industry and other sectors. With our software solutions, we offer essential tools for all these target groups. Companies such as ABB, Agilent, Andritz, Atlas Copco, Bentley, Bombardier, Bosch, Carl Zeiss, Caterpillar, Daikin, Datev, Dethleffs, Doppelmayr, Geberit, Haribo, Kaba, Kärcher, Konica Minolta, KSB, Liebherr, MAN, Mercedes Benz, Miele, Austrian Federal Railways, Philips, Porsche, Schaeffler Group, SEW Eurodrive, Siemens, Skoda, SMA, Stadler, Toyota, TüV, Voith, Weleda, Wincor Nixdorf and many more. v.a.

Contact
Quanos Group
Almedina Durovic
Hugo-Junkers-Str. 15-17
90411 Nürnberg
Phone: 0911 99097 402
E-Mail: 448409 Quanos Connect Strengthens Its Position as an Industry Event for Technical Writing, Aftersales, and Service with Quanos Connect 2024
Url: https://quanos.com/en/

Die Bildrechte liegen bei dem Verfasser der Mitteilung.